Privacy Policy

Last updated: March 3, 2026

Overview

CineTrak ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

We collect information you provide directly:

Account Information: Email address and password when you create an account, or authentication data if you sign in with Apple or Google.
Profile Information: Display name and profile picture (optional).
Movie Data: Movies you add to your watchlist, ratings, reviews, and watch history.

Information Collected Automatically:

When you use CineTrak, certain information is collected automatically to help us provide and improve the service:

Device Information: Device type, operating system, and app version. This helps us optimize the app for your device and troubleshoot compatibility issues.
Usage Data: Features you access, time spent in the app, and interactions such as searches and page views. This helps us understand which features are most valuable and where we can improve.
IP Address: Your IP address is used to provide region-appropriate content such as local release dates and streaming availability in your country.
Crash Reports and Performance Data: If the app encounters an error, we collect diagnostic data including crash logs and performance metrics to identify and fix issues, improving app stability for all users.

How We Use Your Information

To provide and maintain the CineTrak service
To personalize your experience and movie recommendations
To communicate with you about your account or updates
To improve our app and develop new features

Data Storage & Security

Your data is stored securely using Supabase, which provides enterprise-grade security. Supabase infrastructure is hosted on Amazon Web Services (AWS) in secure data center regions. We do not sell your personal information to third parties.

We implement the following security measures to protect your data:

Encryption at Rest: All stored data is encrypted using AES-256, an industry-standard encryption algorithm used by governments and financial institutions worldwide.
Encryption in Transit: All data transmitted between your device and our servers is protected using TLS 1.2 or higher, ensuring your information cannot be intercepted during transfer.
Regular Security Audits: We conduct regular security reviews and monitoring of our infrastructure to identify and address potential vulnerabilities.
Access Controls: Access to user data is restricted to authorized personnel only, and all access is logged and monitored.
Backup and Disaster Recovery: We maintain regular backups and have disaster recovery procedures in place to protect against data loss and ensure service continuity.

Advertising

CineTrak displays ads through Google AdMob to support the app. AdMob may collect and use the following:

Device identifiers: Advertising ID (IDFA on iOS, GAID on Android) to serve and measure ads.
Usage data: Ad interaction data such as impressions and clicks.

On iOS 14.5 and later, CineTrak will ask for your permission via Apple's App Tracking Transparency (ATT) prompt before using your device identifier for personalized advertising. If you decline, ads will still appear but will not be personalized. You can change this at any time in your device's Settings → Privacy & Security → Tracking.

For more information on how Google uses your data, see Google's Advertising Privacy Policy.

Third-Party Services

We use the following third-party services:

Google AdMob: Ad serving and measurement (Privacy Policy)
Supabase: Authentication and database storage
TMDB: Movie information and images (no personal data shared)
Apple/Google Sign-In: Optional authentication providers

Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you at any time.
Right to Correction: You can update or correct inaccurate personal information directly in the app through your profile settings.
Right to Deletion: You can delete your account and all associated data at any time via Settings in the app.
Right to Data Portability: You can export your movie data, including your watchlist, ratings, and watch history, in a portable format.
Right to Opt Out: You can opt out of personalized advertising through your device settings (iOS: Settings → Privacy & Security → Tracking; Android: Settings → Privacy → Ads).

For EU/EEA Users: Under the General Data Protection Regulation (GDPR), you also have the right to object to certain processing of your data and the right to restrict how we process your personal information. To exercise these rights, please contact us at help.cinetrak@gmail.com.

For California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal data we collect and the right to opt out of the sale of your personal data. Please note that CineTrak does not sell your personal data to third parties. You may also request deletion of your data by contacting us or using the in-app deletion feature.

Data Deletion

To delete your account and all associated data, go to Settings → Delete Account in the app. This action is permanent and cannot be undone.

Data Retention

We retain your personal data only for as long as necessary to provide you with the CineTrak service and fulfill the purposes described in this policy:

Active Account Data: Your account information, movie data, and preferences are retained for as long as your account remains active.
Deleted Account Data: When you delete your account, all associated personal data is permanently removed from our systems within 30 days of the deletion request.
Anonymized Analytics: Aggregated, anonymized usage data that cannot be used to identify you may be retained indefinitely for the purpose of improving our service.
Push Notification Tokens: Device tokens used for push notifications are automatically cleaned up after 90 days of account inactivity.

Cookies and Similar Technologies

CineTrak is primarily a mobile application, but we also offer a web version at cinetrak.app. Here is how we use cookies and similar technologies:

Essential Cookies: The web version of CineTrak uses essential cookies for authentication and session management. These are necessary for the service to function and cannot be disabled.
Advertising Cookies: Google AdSense and AdMob may use cookies and similar technologies to serve and measure advertisements. These cookies may be used for ad personalization based on your browsing activity.
Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent the web version from functioning correctly.

For more information about how Google uses cookies in advertising, see Google's Cookie Policy.

International Data Transfers

CineTrak operates globally, and your data may be processed and stored in countries other than your country of residence, including the United States where our infrastructure providers maintain data centers. These countries may have data protection laws that differ from those in your jurisdiction.

We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally, including the use of industry-standard encryption and secure infrastructure. By using CineTrak, you consent to the transfer of your information to these countries as described in this policy.

Children's Privacy

CineTrak is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at help.cinetrak@gmail.com.